Legal · Privacy
Privacy Policy
How iGurus collects, uses, and protects information across our learning marketplace — written plainly, so you actually know where you stand.
iGurus collects only what is needed to run the learning marketplace — your account and profile information, payment data, course communications, and basic technical data. We use it to operate the platform, verify instructors, process payments, prevent fraud, and improve the product. We do not sell your personal data. You can access, correct, delete, or export your data at any time, and California and EU/UK residents have additional rights. For any privacy request, email dpo@igurus.org and we respond within 30 days.
Who Controls Your Data
For the purposes of the GDPR, UK GDPR, CCPA/CPRA, and all other applicable data protection laws, the data controller is:
- Legal entity
- iBrothers Group LLC, an Indiana limited liability company operating the iGurus learning platform.
- Principal address
- Greenwood, Indiana, USA
- DPO / Privacy contact
- dpo@igurus.org
- Governing law
- State of Indiana, USA. EU/UK users retain all rights conferred by GDPR and UK GDPR regardless of this choice of law.
Information We Collect
We collect only what is needed to run the platform, verify instructors, process payments, and keep the platform secure.
- Account information
- Name, email, phone, password (stored hashed), country, and language preference.
- Profile information
- Photo, bio, gender (optional), age (optional), job title, skills, experience, education, certifications, and social links.
- Instructor credentials
- Professional certifications, payout account details, and qualification documents. These are encrypted and used only for verification and payment processing.
- Transaction data
- Course purchases, subscription history, payment amounts, coupon usage, and refund records.
- Learning data
- Course progress, quiz results, certificates earned, lesson completion status, and Q&A activity.
- Communications
- Platform messages, support tickets, lesson Q&A, live class metadata, and instructor announcements.
- Technical data
- IP address, browser type, device information, pages visited, referral source, and session timestamps.
- Cookies
- Session tokens and analytics identifiers. See Section 05 for the full list and purposes.
How We Use Your Information
Every use of your data maps to one of the operational, legal, or product purposes below.
- Operate the marketplace
- Course delivery, instructor payouts, student enrollment, progress tracking, and dispute resolution.
- Verify instructor credentials
- Identity and qualification checks for instructors applying to teach on the platform.
- Process payments & payouts
- Via Stripe, Razorpay, PayPal, Flutterwave, Paystack, and other integrated gateways.
- Detect fraud & abuse
- Across all platform activity including enrollment, payments, and content uploads.
- Communicate
- Course updates, security alerts, platform announcements, and instructor notifications.
- Marketing
- Only with your explicit consent. You can unsubscribe from every email at any time using the link in the footer.
- Aggregate analytics
- To improve course recommendations, platform performance, and user experience. This data is always de-identified before analysis.
- Personalized learning
- Course recommendations, learning streak tracking, and progress insights based on your enrolled courses and activity.
Legal Bases for Processing
Where data protection law requires a legal basis for processing, we rely on the following:
- Performance of a contract
- To provide the marketplace, process transactions, deliver courses, and issue certificates you have purchased or earned.
- Legitimate interests
- To secure the platform, prevent fraud and abuse, and improve the product through de-identified analytics. We balance these interests against your rights.
- Legal obligation
- To meet tax, accounting, identity-verification, and other regulatory requirements applicable to our business.
- Consent
- For marketing communications and for non-essential cookies. You can withdraw consent at any time without affecting prior lawful processing.
Sharing & Disclosure
We share data only with vetted service providers, with other users as you direct, and where the law requires it.
- Payment processors
- Stripe, Razorpay, PayPal, Flutterwave, Paystack, and Mollie. Each is contractually bound to protect your data and prohibited from using it for their own marketing purposes.
- Live class providers
- Zoom and Jitsi for video-based live instruction. Only session metadata is shared; recording requires your explicit consent.
- Authentication providers
- Google and Facebook for social login. Data is used only for account authentication.
- Cloud infrastructure
- Our hosting provider stores all platform data under strict data processing agreements with security and confidentiality obligations.
- Other users (limited)
- Your public instructor or student profile is visible to other registered users per your privacy settings. Verified reviews are public.
- Legal authorities
- Only when required by subpoena, court order, or to prevent imminent harm to a person or the platform.
- Successor entity
- In the event of a merger, acquisition, or asset sale, your data may transfer to the new entity. You will receive at least 30 days notice before that happens.
We do not sell your personal data. Period. iGurus has never sold personal data and does not allow any third party to use your information for their own marketing or profiling purposes.
Cookies & Tracking
We use cookies to make the platform work and to understand how you use it.
- Strictly necessary
- Keep you logged in and make core features function — these cannot be switched off.
- Functional
- Remember your preferences such as language and currency.
- Analytics
- Help us understand usage patterns using de-identified data.
- Marketing
- Only set with your consent and can be changed at any time from the cookie preferences panel.
For the full cookie table — names, providers, durations, and purposes — see our Cookie Policy. You can update your preferences at any time using the cookie panel at the bottom of any page.
Data Retention
We keep data only as long as needed for the purpose we collected it — or as the law requires.
- Account & profile data
- The active period plus 7 years post-account-closure for legal, tax, and dispute resolution purposes.
- Payment & transaction records
- 7 years, in compliance with applicable tax and financial regulations.
- Instructor verification documents
- 2 years after revocation or expiry, then permanently and securely deleted.
- Course & learning data
- Retained for the lifetime of your account to support certificate validity and progress records. Deleted on account closure.
- Marketing preferences
- Retained until you unsubscribe or request deletion.
- System & security logs
- 12 months, unless longer retention is required for an active security investigation.
Your Rights
You have full rights over your data — including access, correction, deletion, and portability.
Access
Request a full copy of the personal data we hold about you, delivered within 30 days.
Correction
Fix inaccuracies in your profile settings, or contact us for records you can't update yourself.
Deletion
Request account and data deletion, minus what we're legally required to retain.
Portability
Export your learning data, purchase history, and profile in a machine-readable format.
Opt out of marketing
Unsubscribe any time via the link in a marketing email or your notification settings.
Restrict processing — Art. 18
Pause how we process your data while a correction or objection is pending.
Object to processing — Art. 21
Object to legitimate-interest or direct-marketing processing at any time.
Automated decisions — Art. 22
iGurus does not make legally significant automated decisions about users.
California (CCPA / CPRA)
The right to know what data is collected and how it is used; the right to delete; the right to correct inaccurate personal information; the right to opt out of sale or sharing (we do not sell or share); the right to limit use of sensitive personal information; and the right to non-discrimination for exercising any of these rights. Authorised agents may submit requests on your behalf with written permission.
Indiana (INCDPA)
Indiana residents have the right to access, correct, delete, and obtain a portable copy of personal data we hold about them, and to opt out of targeted advertising and profiling in furtherance of decisions that produce significant effects.
To exercise any right, email dpo@igurus.org. We respond within 30 days at no charge. We may need to verify your identity before acting on a request.
How to lodge a complaint
If you are unhappy with how we have handled your personal data, you have the right to complain to a data protection supervisory authority. You can contact your national authority at any time — you do not need to contact us first, but we encourage you to do so as we aim to resolve concerns quickly.
- United Kingdom
- Information Commissioner's Office (ICO)
Website: ico.org.uk/make-a-complaint
Phone: 0303 123 1113 - European Union
- Contact the data protection authority in your EU member state. A full list is maintained by the European Data Protection Board: edpb.europa.eu/members
- United States
- California residents may contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov. Other US residents may contact the Federal Trade Commission (FTC) at reportfraud.ftc.gov.
Security
All data transmitted to and from iGurus is encrypted in transit using TLS. Data at rest is protected by our hosting provider's encryption controls. We apply access controls, rate limiting, and input validation throughout the application. We review our security practices periodically and will notify affected users promptly in the event of a confirmed data breach.
Found a vulnerability? Report it responsibly to security@igurus.org. We acknowledge all reports within 72 hours and handle them under responsible disclosure principles.
International Transfers
iGurus operates globally and serves students and instructors in multiple countries. If you access the service from outside the United States, your data may be transferred to and stored on servers in the US or other jurisdictions where our infrastructure partners operate. All such international transfers are protected by Standard Contractual Clauses or equivalent legal safeguards recognized under applicable data protection law, including GDPR and UK GDPR.
Children's Privacy
iGurus is intended for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18. If you are a parent or guardian and believe your child has created an account on our platform, please email dpo@igurus.org immediately. We will verify the claim and delete the account and associated data without delay.
Instructor & Content Responsibilities
Instructors who create courses, communicate with students, or conduct live classes are responsible for any personal data they collect directly from students outside the iGurus platform. iGurus is not responsible for the data practices of individual instructors operating beyond the platform's built-in tools. Students should review an instructor's own privacy practices before sharing personal information through external channels such as email, social media, or third-party tools.
Changes to This Policy
We will notify you of any material changes to this Privacy Policy via email and through a prominent in-platform notice at least 30 days before the changes take effect. Minor updates — such as clarifications or corrections that do not affect your rights — may be made without advance notice. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. All previous versions are available on request.
Contact Us
Have a privacy question, request, or concern? Our team reads every message and responds within 30 days.
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