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Privacy Policy

Last Updated: April 06th, 2025

Thank you for joining iGurus! At iGurus ("iGurus," "we," "our," or "us"), we are committed to respecting and protecting your privacy. This Privacy Policy serves as a comprehensive guide to inform you of how we handle your personal data. It outlines our adherence to globally recognized legal frameworks, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Lei Geral de Proteção de Dados (LGPD), and other relevant standards. This policy ensures full compliance with these regulations and fosters transparency by clearly outlining how we collect, process, use, and share your personal data. It also describes the safeguards we have implemented to protect your data against misuse, unauthorized access, and other risks, thereby reinforcing our dedication to fostering trust and upholding industry-leading practices.

Table of Contents

  1. Scope of This Privacy Policy
  2. What Data We Collect
  • 2.1 Data You Provide
  • 2.2 Data We Collect Automatically
  • 2.3 Data from Third Parties
How We Use Your Data
  • 3.1 Service Delivery and Account Management
  • 3.2 Communications and Customer Support
  • 3.3 Personalization and Service Optimization
  • 3.4 Security, Fraud Prevention, and Compliance
  • 3.5 Marketing and Advertising
  • 3.6 Research, Analytics, and Development
  • 3.7 Retention and Legal Obligations
  • 3.8 Artificial Intelligence & Automated Processing
Legal Basis for Processing (EEA/UK Users) Who We Share Your Data With
  • 5.1 Sharing With Instructors
  • 5.2 Sharing With Students
  • 5.3 Sharing With Service Providers
  • 5.4 Sharing With Business Partners
  • 5.5 Sharing for Legal Compliance and Security
  • 5.6 Sharing in Corporate Transactions
  • 5.7 Social Media and Third-Party Integrations
  • 5.8 Analytics and Data Enrichment Services
  • 5.9 Credit-Granting and Certification Bodies
  • 5.10 Marketing and Behavioral Advertising
  • 5.11 Promotions and Sweepstakes
  • 5.12 Aggregated and De-Identified Data
  • 5.13 Additional Data Sharing with User Consent
Cookies and Data Collection Tools
  • 6.1 Cookies and Tracking Technologies
  • 6.2 How We Use Data Collection Tools
Data Retention Security Measures Your Rights
  • 9.1 Access, Correction, and Deletion
  • 9.2 Opt-Out Choices
  • 9.3 Data Portability
  • 9.4 Restrictions on Processing
  • 9.5 Rights Under GDPR/CCPA
Children’s Privacy and Parental Controls Global Data Transfers
  • 11.1 Standard Contractual Clauses (SCCs)
  • 11.2 Adequacy Decisions
  • 11.3 Organizational and Technical Safeguards
  • 11.4 Onward Transfers to Third Parties
  • 11.5 User Rights and Remedies
  1. Jurisdiction-Specific Provisions
  • 12.1 California Residents (CCPA)
  • 12.2 EU/EEA/UK Residents (GDPR)
  • 12.3 Australian Residents
  • 12.4 Other Jurisdictions
  • 12.5 Nevada Residents

·        12.6 Do Not Track (DNT) Signals

·        12.7 Data Transfers Under the Data Privacy Framework (For EEA, UK, and Swiss Users)

·        12.8 Dispute Resolution & Binding Arbitration (For EEA, UK, and Swiss Users)

  1. Changes to This Privacy Policy

·       13.1 Modifications to This Privacy Policy

·       13.2 Interpretation & Language Preference

  1. Contact Us

1. Scope of This Privacy Policy

This Privacy Policy applies to all data collected by iGurus when you:

  • Visit our website or use our mobile applications.
  • Engage with our APIs or other integrated tools.
  • Participate in surveys, promotions, or contests.
  • Access Services through business or enterprise programs.

Separate privacy policies may apply for specific features, programs, or third-party services you connect to the platform. This ensures that users are aware of any additional terms that may govern their interactions with these features.

User Agreement
By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy or any other agreement governing your use of our Services, you should discontinue using our platform immediately.

2. What Data We Collect

2.1 Data You Provide

We collect the following types of data when you provide it directly to us:

Account Information:

  • Name, email address, password, and account settings.
  • For instructors, we may collect additional information such as your government-issued ID, biography, professional qualifications, and payment details. For example, instructors are required to provide verification documents to ensure compliance with legal requirements.

Profile Information:

  • Optional data such as a profile photo, location, headline, and social media links. This data is used to enhance your visibility on the platform and may be publicly accessible based on your privacy settings. For example, your profile photo and headline may appear alongside reviews or comments you post, fostering community engagement and transparency.

Payment Data:

  • For purchases, we collect billing address, transaction details, and payment method (processed securely by our payment providers). For instance, if you purchase a subscription, we collect your billing details to process the payment and ensure compliance with tax regulations.

Shared Content:

  • Content you create, upload, or share, including course materials, reviews, and comments. For example, if you post a review for a course, it will be visible to other users.

Communication Data:

  • Messages you send to us or other users via the platform. These communications are stored securely and may be monitored for quality assurance or compliance with our terms. For instance, messages exchanged with instructors may be reviewed to ensure adherence to our Community Guidelines.

Survey and Promotion Data:

  • Information submitted for contests or surveys, such as your name and contact details. For instance, if you participate in a promotional event, we may use your data to notify you of results and deliver rewards, ensuring transparency and adherence to the contest rules.

2.2 Data We Collect Automatically

We collect certain data automatically when you use our Services:

System Data:

  • IP address, device type, operating system, browser type, and language. This information helps us optimize the platform's performance and troubleshoot technical issues. For example, we may use your browser type to adjust the website’s display settings for better compatibility.

Usage Data:

  • Interaction logs, pages viewed, features used, and time spent on the platform. For example, tracking which courses are accessed most frequently enables us to improve content offerings and user experience.

Geolocation Data:

  • Approximate location based on your IP address. This data allows us to provide location-specific services, such as language preferences or regionally relevant content.

2.3 Data From Third Parties

We may collect data about you from:

  • Social media platforms if you connect them to your account.
  • Payment processors to verify transactions.
  • Analytics providers for usage trends. For example, integrating with Google Analytics helps us understand user behavior patterns to enhance service quality.

3. How We Use Your Data

  • We use the personal data collected from you to provide, maintain, and enhance our Services while ensuring compliance with legal requirements and industry best practices. Specifically, we process your data for the following purposes:

3.1 Service Delivery and Account Management

  • Enabling you to create and manage your account.
  • Providing access to courses, resources, and other educational content.
  • Issuing completion certificates, tracking progress, and facilitating interactions with instructors or other users.
  • Processing transactions and managing subscriptions.

3.2 Communications and Customer Support

  • Responding to inquiries, support requests, and technical troubleshooting.
  • Sending service-related notifications, such as account updates, security alerts, and policy changes.
  • Delivering personalized updates about content recommendations, promotions, newsletters, and new features (you can opt out of these communications).

3.3 Personalization and Service Optimization

  • Customizing content recommendations and user experience based on preferences, activity, and engagement history.
  • Improving platform features through analytics and user feedback.
  • Testing new functionalities and optimizing system performance.

3.4 Security, Fraud Prevention, and Compliance

  • Protecting against unauthorized access, security threats, or fraudulent activities.
  • Verifying instructor identities and preventing misuse of the platform.
  • Complying with applicable laws, regulatory obligations, and enforcement actions.

3.5 Marketing and Advertising

  • Delivering tailored advertisements based on anonymized usage data.
  • Providing promotional offers and recommendations that align with your preferences.
  • Collaborating with advertising partners to display relevant content on third-party sites.

3.6 Research, Analytics, and Development

  • Conducting data analysis to identify trends and enhance service functionality.
  • Integrating insights from analytics tools to refine course offerings and improve user engagement.
  • Identifying unique users across devices to ensure a seamless experience.

3.7 Retention and Legal Obligations

  • Retaining data only for as long as necessary to fulfill service obligations.
  • Meeting regulatory requirements and responding to legal inquiries.
  • Taking necessary actions to protect users, employees, third parties, and the integrity of the platform.

3.8 Artificial Intelligence & Automated Processing

  • If our platform includes AI-powered tools, we may process inputs into automated assistants or other features to provide responses.
  • We do not use personal data to train or fine-tune AI models.

4. Legal Basis for Processing (EEA/UK Users)

For users in the EEA and UK, we process your data under these legal bases:

  • Contractual Necessity: To fulfill our contractual obligations.
  • Consent: When you provide explicit consent (e.g., for marketing).
  • Legitimate Interests: To improve our platform and secure your data.
  • Legal Obligations: To comply with applicable laws.

5. Who We Share Your Data With

5.1 Sharing With Instructors

We share limited data (e.g., enrollment activity) with instructors to help them improve content. For instance, instructors may receive aggregated feedback on course performance, enabling them to enhance their teaching materials.

5.2 Sharing With Students

Depending on your settings, other students may see your shared content and profile.

5.3 Sharing With Service Providers

We work with third-party vendors (e.g., payment processors, hosting providers) to deliver our Services. These providers are bound by confidentiality agreements.

5.4 Sharing With Business Partners

We share data with trusted partners for advertising and promotional purposes.

5.5 Sharing for Legal Compliance and Security

We may disclose data:

  • To comply with legal requests.
  • To protect against fraud or security threats.

5.6 Sharing in Corporate Transactions

In case of mergers or acquisitions, your data may be transferred as part of the transaction.

5.7 Social Media and Third-Party Integrations

Our Services may include social media features (such as the Facebook Like button, Twitter share, or LinkedIn integration). These features may collect your IP address, pages visited, and interaction details, and may set a cookie to function properly.

When you interact with these features, your data is processed under the privacy policy of the respective third-party platform. We do not control how these platforms use your data. We recommend reviewing their privacy policies to understand their data practices.

5.8 Analytics and Data Enrichment Services

We partner with third-party analytics providers (such as Google Analytics) and data enrichment services to analyze usage trends, improve our Services, and personalize user experiences.

We may share de-identified or aggregated data (which removes personally identifiable details like names and email addresses) with these providers. This data is used to understand user behavior and enhance marketing efforts.

If you prefer to limit tracking by these providers, you can opt out through your browser settings or visit their privacy control pages.

5.9 Credit-Granting and Certification Bodies

If you enroll in a course that qualifies for professional certification or continuing education credits, we may share relevant information (such as course completion status and assessment scores) with the accrediting organization upon request.

This ensures compliance with certification requirements and allows you to receive the appropriate credentials.

5.10 Marketing and Behavioral Advertising

We work with advertising partners to deliver relevant promotions. These partners may collect and use System Data and Usage Data to display personalized advertisements based on your interests.

To improve ad targeting, we may share anonymized and hashed versions of your email address with these partners. This allows them to match your data with their advertising databases while maintaining privacy.

5.11 Promotions and Sweepstakes

If you participate in a contest, giveaway, or survey, we may share your data with sponsors, promotional partners, or legal authorities as required by law.

In some cases, we may be required to publish winners' names or provide information for tax compliance. All promotional activities will follow the rules specified in the official contest terms.

5.12 Aggregated and De-Identified Data

We may use aggregated or de-identified data (which does not personally identify you) for research, analytics, and business development purposes.

For example, we may analyze trends in course enrollments to improve our platform features or provide industry insights. This data may be shared with research institutions, partners, or the public, but it will never contain personally identifiable information.

5.13 Additional Data Sharing with User Consent

In some cases, we may request your explicit consent to share your data with third parties for purposes not covered in this Privacy Policy.

You will always have the option to opt in or opt out before your data is shared beyond the listed purposes.

6. Cookies and Data Collection Tools

How We Collect Data About You

We utilize various technologies, including cookies, tracking pixels, and similar tools, to collect information about your interactions with our Services. These technologies allow us to understand how users engage with our platform, improve functionality, and provide a personalized experience. Some of these tools also offer users control over data collection preferences.

6.1 Cookies and Tracking Technologies

Cookies are small text files stored on your browser that help recognize and remember your preferences when you visit our website. In addition to cookies, we use web beacons, tracking scripts, and other automated technologies to gather data about system performance, security, and usage trends. These tools may be placed on our website or included in emails to assess engagement levels, optimize functionality, and enhance user experience.

We also collaborate with third-party service providers, such as analytics tools and advertising partners, who may use cookies and similar technologies to collect data about your browsing behavior. This information helps us provide tailored services, improve security measures, and deliver relevant content based on your interests.

To learn more about how cookies work, visit cookiepedia.

6.2 How We Use Data Collection Tools

We categorize data collection tools based on their function:

·       Essential Cookies

These cookies are required for the basic operation of our Services, such as logging into your account, maintaining session security, and detecting fraudulent activity. They cannot be disabled without affecting the platform’s functionality.

·       Functional Cookies

These cookies store user preferences, such as language settings and display customizations, to improve the usability of our platform.

·       Performance & Analytics Tools

These technologies collect anonymous data regarding platform usage, including the number of visits, time spent on pages, and system performance metrics. This information helps us optimize the website and improve user experience.

·       Marketing & Advertising Tools

We may work with advertising partners to deliver content that is relevant to your interests. These cookies track your engagement with ads and may use anonymized data to personalize marketing efforts.

·       Social Media & Third-Party Tools

Some pages may integrate features that allow content sharing via social media platforms. These tools may track user interactions and facilitate personalized content recommendations.

Your Choices & Managing Cookies

You can adjust your browser settings to control how cookies are used, including blocking or restricting tracking technologies. However, restricting certain cookies may limit the availability of some features on our platform.

7. Data Retention

We retain your data for as long as necessary to:

  • Provide the Services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

8. Security Measures

We implement industry-standard security protocols to protect your personal data against unauthorized access, modification, disclosure, or destruction. Our security framework includes encryption, regular audits, and access control mechanisms to safeguard sensitive data.

However, no internet-enabled system is completely secure. While we take all reasonable precautions to protect your information, we cannot guarantee absolute security of transmissions or stored data.

Your Role in Security

·       Your password is a key part of our security system, and you are responsible for keeping it confidential.

·       Do not share your login credentials with others or use the same password across multiple sites.

·       We highly recommend enabling two-factor authentication (2FA) if available.

·       If you suspect unauthorized access to your account, change your password immediately and contact our Support Team for assistance.

We implement industry-standard security measures, including:

  • Encryption for data in transit and at rest.
  • Regular audits and monitoring for vulnerabilities.
  • Restricted access to sensitive data.

9. Your Rights

9.1 Access, Correction, and Deletion

You can manage your data by:

  • Updating your information – Log in to your account to change details.
  • Deleting your account – Follow the steps in your account settings or contact support.

Even after account termination, certain data may:

  1. Remain visible if copied/shared by other users (e.g., comments, reviews).
  2. Be stored for legal compliance, fraud prevention, and dispute resolution in line with applicable laws.

Identity Verification: Before processing requests, we may require email verification or additional proof of identity. We aim to respond to data access or deletion requests within 30 days.

9.2 Opt-Out Choices

You can opt out of promotional communications, restricting tracking technologies, and managing your account settings.

Opting Out of Promotional Communications

  • You can unsubscribe from marketing emails using the "unsubscribe" link in any email or by adjusting your account email preferences.
  • Even after opting out of promotions, you will continue receiving transactional and service-related messages (such as order confirmations and policy updates).

Managing Cookies and Advertising Preferences

Third-Party Data Analytics & Enrichment Opt-Out

If you do not want third-party analytics tools to track your data, you can opt out via:

 

9.3 Data Portability

Request a copy of your data in a portable format.

9.4 Restrictions on Processing

Request to restrict the processing of your data under certain conditions.

9.5 Rights Under GDPR/CCPA

  • California residents have rights under the CCPA, including "Right to Know" and "Right to Delete."
  • EEA/UK residents have rights under the GDPR, including "Right to Object" and "Right to Data Portability."

 

10. Children’s Privacy and Parental Controls

Our Services are not intended for children under 13 (or the minimum age in your jurisdiction). We delete data collected inadvertently from minors.

Children’s Privacy and Parental Controls

We recognize the importance of protecting children’s privacy online.

  • Minors Under the Age of Consent
    • Users under the legal minimum age (13 in the US, 16 in the EU) cannot create an account.
    • Parents/guardians may create an account and supervise their child’s use of age-appropriate content.
  • Requesting Child Data Deletion
    • If you believe we have collected personal data from a child without parental consent, please contact us at support@igurus.org to request removal.
    • We will take reasonable steps to delete the data promptly if verified.

 

11. Global Data Transfers

To ensure compliance with international data protection laws, including GDPR, CCPA, and other global frameworks, iGurus employs robust mechanisms for transferring data across borders. These measures are designed to protect your personal data when it is transferred to or accessed from regions outside your home jurisdiction. Specific mechanisms and compliance measures include:

11.1 Standard Contractual Clauses (SCCs)

  • iGurus uses Standard Contractual Clauses approved by the European Commission to facilitate lawful data transfers from the European Economic Area (EEA), United Kingdom (UK), and Switzerland to third countries that may not offer equivalent data protection standards.
  • Example: When transferring data to service providers in the United States, SCCs ensure that your personal data is safeguarded against unauthorized access and misuse.

11.2 Adequacy Decisions

  • Where applicable, iGurus relies on adequacy decisions issued by regulatory authorities, such as the European Commission, which recognize specific countries as having adequate data protection standards.
  • Example: Data transfers to countries like Canada or Japan are facilitated under these adequacy frameworks.

11.3 Organizational and Technical Safeguards

  • iGurus implements industry-leading safeguards to protect your data during international transfers, including:
    • Encryption during transmission and at rest.
    • Access controls to ensure that only authorized personnel can access your data.
    • Regular audits to verify compliance with applicable legal standards.
  • Example: Multi-factor authentication is required for all systems accessing sensitive personal data.

11.4 Onward Transfers to Third Parties

  • iGurus ensures that any onward transfers of personal data to third-party service providers or partners comply with the same high standards of protection. Contracts with these third parties include binding commitments to safeguard your data.
  • Example: Payment processors and analytics providers are contractually obligated to follow strict data protection measures.

11.5 User Rights and Remedies

  • Users have the right to request detailed information about cross-border data transfers and the safeguards in place. You may exercise your rights by contacting us directly at support@igurus.org.
  • Example: Users can request copies of SCCs or adequacy decisions relevant to their personal data.

12. Jurisdiction-Specific Provisions

12.1 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA). These rights aim to enhance transparency and provide users with greater control over their personal information. iGurus fully complies with the CCPA and is committed to ensuring that California residents can exercise these rights effectively. Below is a comprehensive overview of these rights and how they can be utilized:

12.1.1 Right to Know

  • Overview: California residents have the right to request detailed information about the personal data we collect, use, disclose, and sell (if applicable).
  • Examples:
    • Categories of personal information collected (e.g., name, email address, IP address).
    • Specific pieces of personal information collected.
    • Business purposes for collecting or selling personal information.
    • Categories of third parties with whom personal information is shared.
  • How to Exercise This Right: Requests can be submitted via email or through the designated web form on our platform.

12.1.2 Right to Deletion

  • Overview: California residents may request the deletion of their personal information that we have collected, subject to certain exceptions.
  • Examples of Exceptions:
    • Data required to complete a transaction or provide a requested service.
    • Information necessary for detecting and preventing fraud.
    • Data retained for legal compliance or exercising free speech rights.
  • How to Exercise This Right: Submit a deletion request via email or the web form, and we will process it within the legally mandated timeframe.

12.1.3 Right to Opt-Out of Sale

  • Overview: California residents can opt out of the sale of their personal information. Although iGurus does not engage in the traditional sale of personal information, we may use cookies that involve sharing non-personally identifiable information for cross-context advertising.
  • How to Exercise This Right: Click the "Do Not Sell My Personal Information" link available on our website footer or manage cookie settings through the "Cookie Preferences" menu.

12.1.4 Right to Non-Discrimination

  • Overview: Users who exercise their CCPA rights will not face discrimination. This means iGurus will not deny services, charge different prices, or provide a different quality of service based solely on the exercise of these rights.

12.1.5 How to Submit Requests

  • Requests can be submitted via:
    • Email: support@igurus.org
  • To verify your identity, we may require specific information, such as proof of residency or account-related details.

12.1.6 Authorized Agents

  • California residents can designate an authorized agent to submit requests on their behalf. Verification of the agent’s authority and identity will be required.

12.1.7 Additional Resources

  • For detailed information about the CCPA and your rights, visit the California Attorney General’s website or contact our Support Team for assistance. California residents have rights to access, delete, and opt out of the sale of personal data.

12.2 EU/EEA/UK Residents (GDPR)

Users have rights to access, rectify, erase, and restrict processing of their data.

12.3 Australian Residents

Australian users can file complaints with the Office of the Australian Information Commissioner.

12.4 Other Jurisdictions

Additional rights may apply based on local laws.


12.5 Nevada Residents

We do not sell personal data as defined under Nevada privacy law (SB220). However, Nevada residents have the right to request that their personal data not be sold in the future. If you are a Nevada resident, you may submit a request by contacting us at support@igurus.org.

12.6 Do Not Track (DNT) Signals

Some browsers allow users to send Do Not Track (DNT) signals to request that websites disable tracking technologies. Currently, our platform does not recognize DNT signals, as there is no industry-wide standard for implementing them.

However, you can manage tracking preferences by:

  • Adjusting browser settings to block cookies.
  • Opting out of third-party ad tracking through organizations such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

For more details on managing online tracking, visit:

12.7 Data Transfers Under the Data Privacy Framework (For EEA, UK, and Swiss Users)

We comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as established by the U.S. Department of Commerce.

As part of our commitment to protecting cross-border data transfers, we have certified our adherence to the DPF Principles, ensuring compliance with EEA, UK, and Swiss privacy laws.

For more details, or to view our certification, visit the Data Privacy Framework (DPF) program:

https://www.dataprivacyframework.gov

If you have privacy-related concerns, please contact us at support@igurus.org.

12.8 Dispute Resolution & Binding Arbitration (For EEA, UK, and Swiss Users)

If you are a resident of the EEA, UK, or Switzerland, and believe we have violated our Data Privacy Framework (DPF) obligations, you have the right to:

  1. File a complaint with us at support@igurus.org.
  2. Seek free dispute resolution through the International Centre for Dispute Resolution/American Arbitration Association (ICDR-AAA):

If your complaint is not resolved, you may invoke binding arbitration under the Data Privacy Framework:

The U.S. Federal Trade Commission (FTC) has jurisdiction over our compliance with the Data Privacy Framework (DPF) Principles.

 

 

 

13.  Changes to This Privacy Policy

13.1 Modifications to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. If we make any material changes, we will notify you via email, in-product notifications, or as required by applicable law. A summary of key changes will also be provided.

Unless otherwise stated, updates become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, your continued access and/or use will be considered an acceptance of the updated Privacy Policy. The revised Privacy Policy replaces all previous versions.

13.2 Interpretation & Language Preference

If this Privacy Policy is translated into multiple languages, the English version will control in the event of a conflict. Any capitalized terms not defined in this policy will have the meaning assigned to them in Terms of Use.

14. Contact Us

If you have any questions, concerns, or disputes regarding this Privacy Policy, you may contact at:

📧 Email: support@igurus.org

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