Legal · Privacy

Privacy Policy

How iGurus collects, uses, and protects information across our learning marketplace — written plainly, so you actually know where you stand.

Effective
May 30, 2026
Version
1.1
Applies to
All visitors & registered users
In short TL;DR

iGurus collects only what is needed to run the learning marketplace — your account and profile information, payment data, course communications, and basic technical data. We use it to operate the platform, verify instructors, process payments, prevent fraud, and improve the product. We do not sell your personal data. You can access, correct, delete, or export your data at any time, and California and EU/UK residents have additional rights. For any privacy request, email dpo@igurus.org and we respond within 30 days.

GDPR
Compliant
No Selling
Your Data
CCPA
Compliant
TLS 1.3
+ AES-256
30-Day
Response
00

Who Controls Your Data

For the purposes of the GDPR, UK GDPR, CCPA/CPRA, and all other applicable data protection laws, the data controller is:

Legal entity
iBrothers Group LLC, an Indiana limited liability company operating the iGurus learning platform.
Principal address
Greenwood, Indiana, USA
DPO / Privacy contact
dpo@igurus.org
Governing law
State of Indiana, USA. EU/UK users retain all rights conferred by GDPR and UK GDPR regardless of this choice of law.
01

Information We Collect

We collect only what is needed to run the platform, verify instructors, process payments, and keep the platform secure.

Account information
Name, email, phone, password (stored hashed), country, and language preference.
Profile information
Photo, bio, gender (optional), age (optional), job title, skills, experience, education, certifications, and social links.
Instructor credentials
Professional certifications, payout account details, and qualification documents. These are encrypted and used only for verification and payment processing.
Transaction data
Course purchases, subscription history, payment amounts, coupon usage, and refund records.
Learning data
Course progress, quiz results, certificates earned, lesson completion status, and Q&A activity.
Communications
Platform messages, support tickets, lesson Q&A, live class metadata, and instructor announcements.
Technical data
IP address, browser type, device information, pages visited, referral source, and session timestamps.
Cookies
Session tokens and analytics identifiers. See Section 05 for the full list and purposes.
02

How We Use Your Information

Every use of your data maps to one of the operational, legal, or product purposes below.

Operate the marketplace
Course delivery, instructor payouts, student enrollment, progress tracking, and dispute resolution.
Verify instructor credentials
Identity and qualification checks for instructors applying to teach on the platform.
Process payments & payouts
Via Stripe, Razorpay, PayPal, Flutterwave, Paystack, and other integrated gateways.
Detect fraud & abuse
Across all platform activity including enrollment, payments, and content uploads.
Communicate
Course updates, security alerts, platform announcements, and instructor notifications.
Marketing
Only with your explicit consent. You can unsubscribe from every email at any time using the link in the footer.
Aggregate analytics
To improve course recommendations, platform performance, and user experience. This data is always de-identified before analysis.
Personalized learning
Course recommendations, learning streak tracking, and progress insights based on your enrolled courses and activity.
04

Sharing & Disclosure

We share data only with vetted service providers, with other users as you direct, and where the law requires it.

Payment processors
Stripe, Razorpay, PayPal, Flutterwave, Paystack, and Mollie. Each is contractually bound to protect your data and prohibited from using it for their own marketing purposes.
Live class providers
Zoom and Jitsi for video-based live instruction. Only session metadata is shared; recording requires your explicit consent.
Authentication providers
Google and Facebook for social login. Data is used only for account authentication.
Cloud infrastructure
Our hosting provider stores all platform data under strict data processing agreements with security and confidentiality obligations.
Other users (limited)
Your public instructor or student profile is visible to other registered users per your privacy settings. Verified reviews are public.
Legal authorities
Only when required by subpoena, court order, or to prevent imminent harm to a person or the platform.
Successor entity
In the event of a merger, acquisition, or asset sale, your data may transfer to the new entity. You will receive at least 30 days notice before that happens.

We do not sell your personal data. Period. iGurus has never sold personal data and does not allow any third party to use your information for their own marketing or profiling purposes.

05

Cookies & Tracking

We use cookies to make the platform work and to understand how you use it.

Strictly necessary
Keep you logged in and make core features function — these cannot be switched off.
Functional
Remember your preferences such as language and currency.
Analytics
Help us understand usage patterns using de-identified data.
Marketing
Only set with your consent and can be changed at any time from the cookie preferences panel.

For the full cookie table — names, providers, durations, and purposes — see our Cookie Policy. You can update your preferences at any time using the cookie panel at the bottom of any page.

06

Data Retention

We keep data only as long as needed for the purpose we collected it — or as the law requires.

Account & profile data
The active period plus 7 years post-account-closure for legal, tax, and dispute resolution purposes.
Payment & transaction records
7 years, in compliance with applicable tax and financial regulations.
Instructor verification documents
2 years after revocation or expiry, then permanently and securely deleted.
Course & learning data
Retained for the lifetime of your account to support certificate validity and progress records. Deleted on account closure.
Marketing preferences
Retained until you unsubscribe or request deletion.
System & security logs
12 months, unless longer retention is required for an active security investigation.
07

Your Rights

You have full rights over your data — including access, correction, deletion, and portability.

Access

Request a full copy of the personal data we hold about you, delivered within 30 days.

Correction

Fix inaccuracies in your profile settings, or contact us for records you can't update yourself.

Deletion

Request account and data deletion, minus what we're legally required to retain.

Portability

Export your learning data, purchase history, and profile in a machine-readable format.

Opt out of marketing

Unsubscribe any time via the link in a marketing email or your notification settings.

Restrict processing — Art. 18

Pause how we process your data while a correction or objection is pending.

Object to processing — Art. 21

Object to legitimate-interest or direct-marketing processing at any time.

Automated decisions — Art. 22

iGurus does not make legally significant automated decisions about users.

California (CCPA / CPRA)

The right to know what data is collected and how it is used; the right to delete; the right to correct inaccurate personal information; the right to opt out of sale or sharing (we do not sell or share); the right to limit use of sensitive personal information; and the right to non-discrimination for exercising any of these rights. Authorised agents may submit requests on your behalf with written permission.

Indiana (INCDPA)

Indiana residents have the right to access, correct, delete, and obtain a portable copy of personal data we hold about them, and to opt out of targeted advertising and profiling in furtherance of decisions that produce significant effects.

To exercise any right, email dpo@igurus.org. We respond within 30 days at no charge. We may need to verify your identity before acting on a request.

How to lodge a complaint

If you are unhappy with how we have handled your personal data, you have the right to complain to a data protection supervisory authority. You can contact your national authority at any time — you do not need to contact us first, but we encourage you to do so as we aim to resolve concerns quickly.

United Kingdom
Information Commissioner's Office (ICO)
Website: ico.org.uk/make-a-complaint
Phone: 0303 123 1113
European Union
Contact the data protection authority in your EU member state. A full list is maintained by the European Data Protection Board: edpb.europa.eu/members
United States
California residents may contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov. Other US residents may contact the Federal Trade Commission (FTC) at reportfraud.ftc.gov.
08

Security

All data transmitted to and from iGurus is encrypted in transit using TLS. Data at rest is protected by our hosting provider's encryption controls. We apply access controls, rate limiting, and input validation throughout the application. We review our security practices periodically and will notify affected users promptly in the event of a confirmed data breach.

Found a vulnerability? Report it responsibly to security@igurus.org. We acknowledge all reports within 72 hours and handle them under responsible disclosure principles.

09

International Transfers

iGurus operates globally and serves students and instructors in multiple countries. If you access the service from outside the United States, your data may be transferred to and stored on servers in the US or other jurisdictions where our infrastructure partners operate. All such international transfers are protected by Standard Contractual Clauses or equivalent legal safeguards recognized under applicable data protection law, including GDPR and UK GDPR.

10

Children's Privacy

iGurus is intended for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18. If you are a parent or guardian and believe your child has created an account on our platform, please email dpo@igurus.org immediately. We will verify the claim and delete the account and associated data without delay.

11

Instructor & Content Responsibilities

Instructors who create courses, communicate with students, or conduct live classes are responsible for any personal data they collect directly from students outside the iGurus platform. iGurus is not responsible for the data practices of individual instructors operating beyond the platform's built-in tools. Students should review an instructor's own privacy practices before sharing personal information through external channels such as email, social media, or third-party tools.

12

Changes to This Policy

We will notify you of any material changes to this Privacy Policy via email and through a prominent in-platform notice at least 30 days before the changes take effect. Minor updates — such as clarifications or corrections that do not affect your rights — may be made without advance notice. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. All previous versions are available on request.

13

Contact Us

Have a privacy question, request, or concern? Our team reads every message and responds within 30 days.